I'm happy to report that I was finally able to prove the wrong doings of the Forest Hill Gardens Association's booting operation. It turns out that the practice doesn't even live up to the Association's own guidelines.
Once again my car was booted. My wife had run into the house and took the parking slip with her. When she came out a few minutes later the booting service was there. The booting service is supposed to wait 15 minutes before effecting the booting so that guests would have the chance to get to the house they were visiting and get a slip. This did not happen in this case. Basically, the Forest Hills Gardens Association's service thought they could make more money by not waiting. Makes sense to me but not even fair by their runs. I got the fine rejected. It may have taken close to six months to discover that the booting service had not taken the required photographs, but eventually the true came out. Below are a list of the lies that I was told by the booting service. As you can see, it's quite a list -- and all of this took place over 15-20 minutes.
My message to others is that if you are booted, push for proof. You may well find that corners were cut.
Part of a letter sent to the FHGA regarding the lies told to us by their booting service.
- “We did not know your car belonged to a resident.” Two weeks before the same people booted my car in the exact same place. Whether we should have been liable to being booted is one issue, to pretend you don’t remember the car you recently booted in the same location is yet another issue.
- “We came by a long time ago to put on the boot.” When my wife asked if they thought it odd that the car window was open and perhaps that was an indication the owner might have run inside, we were told that he had seen the window open but that they say this type of thing regularly. The window was not open all day. My wife had opened it as she was getting ready to drive away. She then noticed the mirror had been hit by a passing car and thus ran into the house to ask me for help. They came at that time.
- We were told that there was no 15 minute grace period.
- My wife was assured that the booting firm would provide information regarding the fact that my wife had run in to get help with our car. Someone had run into the side of our car that day. I assume you never got the explanation that they promised.
- The photo I saw taken was claimed not to be the 15 minute proof photo but was supposedly taken to show that the boot was actually on the car. We were told that he could not collect the fee if he could not prove the boot had been on the car. I rather doubt the booting firm requires proof of why people pay them money. He claimed that this photo was not the 15 minute photo but was a third required set of photos.